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Anthropic Overtakes OpenAI Among Paying Business Customers for First Time

Michael Ouroumis2 min read
Anthropic Overtakes OpenAI Among Paying Business Customers for First Time

Anthropic has, for the first time, surpassed OpenAI in paying business customers, according to the May 2026 release of Ramp's AI Index published this week. The shift caps a year of rapid enterprise gains for the Claude maker and lands as Anthropic is reportedly raising new capital at a valuation approaching $950 billion.

The Numbers

In April 2026, 34.4% of businesses tracked by Ramp were paying for Anthropic services, up 3.8 percentage points month-over-month. OpenAI's share fell 2.9 points to 32.3%. Overall AI adoption across the Ramp dataset edged up to 50.6%. Twelve months earlier, just 9% of those businesses were paying Anthropic — meaning the company has roughly quadrupled its paying base in a year, while OpenAI's business adoption grew by only 0.3 percentage points over the same period.

Ramp lead economist Ara Kharazian framed the result as a sign of unusually low vendor stickiness in the AI software market. "The truth is we have never seen a software industry as dynamic, where newcomers can disrupt market leaders in a matter of months, and where the pace of development overrides the typical forces of vendor stickiness," he said.

Claude Code Is Doing the Heavy Lifting

Most coverage of the index — including reports from TechCrunch, Axios, and VentureBeat — pins the swing on a single product: Claude Code, Anthropic's agentic coding tool, which the company describes as the fastest-growing product in its history. Anthropic has also been pushing downmarket, recently launching Claude for Small Business with prebuilt integrations including QuickBooks, Canva, DocuSign, HubSpot, and PayPal, alongside a planned ten-city promotional tour beginning in Chicago.

The Catch

The milestone arrives with caveats. VentureBeat and other outlets flagged that Anthropic's lead is fragile: heavy Claude Code usage produces eye-watering bills, with reports of individual engineers running monthly API spend between $500 and $2,000 and Uber's CTO acknowledging the ride-hailing company burned through its 2026 AI budget in roughly four months — much of it on Claude Code and Cursor.

That creates an awkward incentive structure. Cheaper models from Google, OpenAI, and a rising tier of Chinese open-weight contenders could erode share if buyers decide that frontier-tier coding agents are overkill for routine tasks.

Why It Matters

For most of the generative AI era, OpenAI's lead among paying enterprises was treated as a near-given. Ramp's data does not capture the full market — it skews toward the kinds of midmarket and tech-forward firms that use its corporate spend platform — but it is one of the few near-real-time signals of where business dollars are actually moving. The fact that Anthropic has crossed the line, even narrowly, validates a thesis that enterprises will pick whichever lab is best for the workload they care about most, and right now that workload is software engineering.

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